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Webinar - Gamification and energy insights

As the energy transition accelerates, energy companies are focussing more and more on customer engagement to pivot from commodity-based sales strategies towards energy services. Applying game thinking and mechanics to improve customer experience and boost business performance is a relatively new customer engagement concept in energy. With guest speaker Jeremy Woolley, Head of Utility Projects at GenGame, this webinar will explore:
  • How is gamification driving energy customer engagement?
  • What are the challenges of bringing gamified energy insights solutions to market and how are they overcome?
  • How can gamification support long-term customer engagement initiatives?

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