Hide Accessibility options

+44 (0)131 625 1011

Search
Close this search box.

News & Insights

Items tagged with "energy customer"

Filter by date
Close up focus on employee hand holding tablet
Blog
March 29 2023
Earlier in March, Voltalis, a provider of connected energy saving and control solutions for electric heating, announced they had raised close to €100M from private investors. They plan on using this investment to accelerate their growth in France. This is in line with Voltalis’ ambition to connect 3 million locations (homes or businesses) to its...
Customer Relationship Management. The CRM concept accounting system, clients, support, deals. Organization of data on work with clients
Whitepaper
September 1 2022
Delta-EE’s Customer Transition Framework was originally formulated in 2019 and describes a journey that begins with suppliers aiming to engage their customers in a constructive dialogue, and ends with a collaboration with them, to help them navigate their personal transition from old to new energy. This whitepaper proposes a slight modification to this idea, in...
Close up focus on employee hand holding tablet
Blog
David Trevithick, Principal Analyst and manager of our Energy Insights + Research Service, joined Eliq for a webinar on Understanding the commercial value of energy insights. Read a summary of the webinar on the Eliq website.
Close up view of a laptop with a business chart on the screen.
Webinars
Despite the COVID-19 outbreak, the new energy market in Europe is progressing faster: customer spend in 2020 has increased by 53%, compared to 46% in 2019. This webinar from Delta-EE’s New Energy Business Model Service presents key market metrics and evidence of the shift from selling energy as a commodity to selling new energy products and...
Close up view of a laptop with a business chart on the screen.
Webinars
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
young man looking at a graph on a laptop
Webinars
Social or peer comparisons are used in ~30% of more advanced energy insights apps in Europe today. But current solutions could do more to better engage residential customers. In this webinar, hosted by Delta-EE’s Energy Insights + team, we will be sharing recent research highlights and new thinking in how to develop social comparison tools...
Electric car being charged up using a public car charging station
Whitepaper
January 20 2022
The residential Battery-Powered Electric Vehicle (BEV) market is growing at an exponential pace in Europe, with Germany, France and the UK leading the way. The booming uptake of BEV is creating significant opportunities for energy actors. Delta-EE’s customer surveys show that BEV drivers are more engaged with new energy than average customers – for instance,...
the word insight with people climbing over it
Blog
December 15 2021
Where’s the money? How big is the economic opportunity? These are the most frequent questions I get asked about energy consumption data, or ‘energy insights’. These are simple and important questions to ask but has been a challenge to give a confident response to. Customers enjoy better understanding, control, and reduction of their energy use....

Add yourself to our mailing list

Add yourself to our mailing list