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Heating Business Service

Helping you to develop the best approach to heating business models

About the service

The energy system is at an inflection point in what is a once-in-a-generation transition. In the heating market, success is no longer tied to just selling heating systems or kWh of electricity or gas. Success depends on selling services instead of boxes – and selling comfort instead of kWh. 

The competitive environment is evolving – new entrants are emerging with innovative, customer-centric approaches, threatening the incumbent players. Energy companies are looking for new value streams in heating services through models like heat as a service. Technology manufacturers are re-positioning themselves as service providers and energy suppliers. The companies who will succeed, are those which can bring customers with them.

Consequently, developing the right customer propositions and business models and targeting them at the right customers, is more critical than ever before.

touch screen display, mounted on a wall

LCP Delta’s Heating Business Service provides data, insight, analysis and opinion that allow you to develop the best approach to heating business models, identify key success factors, and develop the best propositions for your market.

Klara Ottosson, HBS Research Manager

The transition from ‘old heat’ to ‘new heat’ is disrupting the market.

Low carbon technology ecosystems are needed to meet decarbonisation targets. New competitors are emerging with innovative product and service propositions. Sales channels are being disrupted. And the role of customers in the energy system is fundamentally changing.

Business models must evolve to reflect this. Energy companies and HVAC manufacturers are starting to navigate these challenges in order to capture the opportunities that the transition to ‘new heat’ brings.

Service brochure and research highlights

Service Summary

LCP Delta - your partner in Heating Business Insight

The future of the heating business in Europe is at the centre of many questions and concerns surrounding the energy transition. Our comprehensive expert insight and research explores key considerations, such as:

  • How significantly will the transition to ‘new heat’ impact the heating value chain?​
  • Heating system replacements: what preferences do different customer customers have?​
  • Bundling heating products and services: how appealing is it to customers?​
  • Heat as a Service: how do the economics and risks stack up for providers and customers? ​
  • Remote monitoring and optimisation: propositions, business models and risk management​
  • Thermal storage: what business models are emerging?​
  • The heating value chain: how will distribution and sales channels evolve?​
  • Decarbonising multifamily buildings: what are the business models?​
  • Green finance: a key enabler for service-based business models?​
  • What ‘new heat’ business models are emerging across Europe and how do they capture value?​
  • Which ‘new heat’ propositions are proving most successful with customers and why?​
  • How fast are heating business models evolving and what factors affect the rate of transition?​
  • Who are the new entrants threatening heating industry incumbents, and how are incumbents responding? ​
  • How significantly will the transition to ‘new heat’ impact the heating value chain?
Caucasian technician installing heat pump

What's included

Essential electrification of heat intelligence at your fingertips

By working with our clients on a subscription basis, the full breadth of our extensive research and insight is simple and intuitive to access.
As part of the subscription, you will receive:

Recommended reports and areas of research relevant to your requirements

Insight, opinion and commentary from our experts in the hydrogen team

Dedicated contact time and ad hoc support from our service analysts

Subscriber Benefits

Resources available with a subscription

In-depth reports

Thoroughly researched reports on the most important heating business developments.


Reactive reports from our industry experts exploring the latest heating business news and events.


The data you need to make the best decisions for your business, including customer research and company profiles.

Company and Project Profiles

Case studies investigating the business models and customer propositions of companies in the energy space.

Analyst Support

Ad hoc support from our expert team of analysts.

New Energy Summit

Priority entry to our New Energy Summit, giving you the chance to network and learn from industry experts.

Residential Heating Propositions Database

Subscribers can access this database among others. It includes profiles of innovative residential heating propositions on the market or in development across Europe, including company overview, business model details, the customer proposition, and sales.


An expansive view of the electrification of heat

Our research extends beyond what’s happening on the ground: we explore how things are changing. From the small details to the big picture, the comprehensive long-term view with which we approach our research equips you with the information and visibility you need to understand the impact of energy transition developments on your company.

A multi-level approach to research

Our comprehensive reports and databases are formed using both quantitative and qualitative research. Sources span from authoritative data sets right the way through to deep primary research, talking to people working within the current markets. These layers of research ensure reliable, well-rounded and unbiased information.

Informing your business decisions

Make educated business decisions supported by a wealth of research, insight and expert opinion. Navigate market complexities to define and evolve your business strategy, understand competitors, find the right positioning, and take advantage of emerging opportunities in the heating market.

Peace of mind in a time of uncertainty

There are many unknowns surrounding the current and future of distribution networks. Operate and make decisions with confidence knowing that LCP Delta’s expert distribution networks research team are at the forefront of the research that will support you during the wider energy transition.

Clients & Partners

Who we work with

Our research benefits a wide range of industries and organisations, including, but not limited to:

Energy Suppliers

HVAC manufacturers

Tech Companies


Industry Associations

Service Updates

Keep up-to-date with the latest resources, webinars, news and insights from the Heating Business Research service.
Podcast S19E02

The Dawn of a Customer Centric Revolution?


Unlocking the power of battery storage - how behind-the-meter assets can deliver resilience for local communities 


Powering the Future: Top 10 Episodes of Talking New Energy an LCP Delta podcast


The Shift Towards Renewable Heating: Overcoming Challenges in Heat Pump Adoption


British Gas Zero: Empowering Customers for a Sustainable Energy Future


Residential solar PV in Europe – a race for scale

Podcast S17E08

Takeaways from Europe's leading heating exhibition


10 Takeaways from LCP Delta's 2022 New Energy Summit

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