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Energy Insights + Research Service

About the service

Many energy companies are transitioning from commodity sales to energy services, supported by innovation in the sector around new energy technology to meet net zero-emission targets. But relying on energy assets alone is not enough as we must take energy customers on the journey too.

Consumers increasingly want to play their part in tackling climate change and reducing their carbon footprint. However, when it comes to home energy consumption and management, they are often not adequately equipped with the right personalised knowledge and tools to make good energy decisions.

Woman dressed in green sweater regulating heating temperature with a modern wireless thermostat and smart phone at home.
Female home owner checking energy consumption

Data from smart meters and other electricity monitoring devices provide the catalyst for energy behaviour change.

By engaging customers through personalised energy insights tools, it moves the conversation forward from the ability to shift energy consumption to the motivation to make positive behaviour change. This in turn accelerates energy customer engagement and consumer demand for energy services.

LCP Delta’s Energy Insights + Research Service enables organisations to enhance their residential customer engagement activity by providing data, analysis, insight and opinion on the energy insights market, players and solutions across Europe.

David Trevithick, Energy Insights + Research Service Manager
David Trevithick, Energy Insights + Research Service Manager

“Energy companies do not have a history for delivering customer-centric solutions, yet consumer expectations have escalated, driven by amazing digital experiences in other sectors.

Technology advances from smart meter roll-outs, the smart home and new energy tech provide the opportunity to transform these residential customer relationships and accelerate energy efficiency initiatives. Commercial pressures from increasing competition and cost reduction programmes and societal pressures to address the climate emergency provide the impetus for the energy sector to act.

Energy insights – the consumption data and interface for residential energy customer to access and benefit from – lies at the heart of many customer engagement strategies. They are playing a central role in transforming the relationship between energy company and its customer, in creating value for both, and in bringing the consumer along the energy transition journey.”

Service brochure and research highlights

Service Summary

LCP Delta - your partner in Energy Insights

The future of the residential energy market in Europe is at the centre of many questions and concerns surrounding the energy transition. Our comprehensive expert insight and research explores key considerations, such as:

  • What approaches are being adopted in bringing energy insights services to market? ​
  • Who should we be partnering with to access the right experience and technical skills? ​
  • What’s working, what’s not, and what’s showing the most promise? ​
  • Where’s the evidence of energy insights unlocking commercial value? ​
  • How do we best use energy insights to maximise customer engagement and satisfaction? ​
  • How will energy insights evolve as the transition from old to new energy gathers pace? ​
  • What are the opportunities for gamification techniques using smart meter data to drive customer engagement? ​
  • What’s the value of real-time energy insights? ​
  • How are energy insights best used in self-generation? ​
  • How are customer interface design and data visualisation techniques improving customer engagement in the energy insights market? ​
  • How can customer propositions be improved and better targeted through leveraging energy consumption with other data? ​
  • What’s the best practice in delivering tailored energy advice – such as triggers, incentive, and feedback loop.
Women's hand typing on mobile smartphone

What's included

Essential energy insights intelligence at your fingertips

By working with our clients on a subscription basis, the full breadth of our extensive research and insight is simple and intuitive to access.
As part of the subscription, you will receive:

Recommended reports and areas of research relevant to your requirements

Insight, opinion and commentary from our experts in the energy insights team

Dedicated contact time and ad hoc support from our service analysts

Subscriber Benefits

Resources available with a subscription

In-depth reports

Thoroughly researched reports on the most important connected home and smart home developments.


Reactive, insightful reports from our industry experts exploring the latest connected home news and events.


The data you need to make the best decisions for your business, including customer research and company profiles.

Company & Project Profiles

Case studies investigating the business models and customer propositions of companies in the energy space.

Analyst Support

Ad hoc support from our expert team of analysts.

New Energy Summit

Priority entry to our New Energy Summit, giving you the chance to network and learn from industry experts.

Energy Insights Solutions Database

Subscribers can access this database among others. It helps users navigate the residential, customer-facing energy insights solutions in Europe for the purposes of customer engagement, bill reduction and energy efficiency. It covers product functionality, technical information and user statistics. It addresses use cases such as how does one product differ in functionality to another, how do usage rates vary across a competitor set, and who is using more advanced functionality in a particular country.

Our research extends beyond what's happening on the ground: we explore how things are changing. From the small details to the big picture, the comprehensive long-term view with which we approach our research equips you with the information and visibility you need to understand the impact of energy insight developments on your company.

An expansive view of the future of the energy insights landscape in Europe

Our research extends beyond what's happening on the ground: we explore how things are changing. From the small details to the big picture, the comprehensive long-term view with which we approach our research equips you with the information and visibility you need to understand the impact of energy insight developments on your company.

A multi-level approach to research

Our comprehensive reports and databases are formed using both quantitative and qualitative research. Sources span from authoritative data sets right the way through to deep primary research, talking to people working within the current markets. These layers of research ensure reliable, well-rounded and unbiased information.

Informing your business decisions

Make educated business decisions supported by a wealth of research, insight and expert opinion. Navigate market complexities to define and evolve your business strategy, understand competitors, find the right positioning, and take advantage of emerging opportunities in energy insights.

Peace of mind in a time of uncertainty

There are many unknowns surrounding the current and future of energy insights. Operate and make decisions with confidence knowing that LCP Delta's expert energy insights team are at the forefront of the research that will support you during the wider energy transition.

Clients & Partners

Who we work with

Our research benefits a wide range of industries and organisations, including, but not limited to:

Energy Retailers

Product Manufacturers

Solution Providers


Service Updates

Keep up-to-date with the latest resources, webinars, news and insights from the Energy Insights Research service.

Weathering the Changing Power Market: Gusts and Gains


What makes a great energy insights app?

Podcast S21E03

Greening data centres


Unlocking the potential of digital home energy

Press Release

Ambitious electricity project to accelerate decarbonisation of the River Thames

Podcast S21E02

Energy policy in Europe: perspectives from the IEA


UK Review of Electricity Market Arrangements


26th World Energy Congress

Interested in subscribing to this service and gaining access to insights, news and more?

Simply fill in our enquiry form and one of our team will get back to you.

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